Cost of Poor Quality (COPQ)
Here's another post from the archives, musings from a flight that seem relevant in today's times. Let me know what you think in the comments! -------------------------------------------------------------------------- I am working on a project that requires me to know a great deal about jobs I know nothing about, namely in the manufacturing, cybersecurity and agriculture fields. I am learning a lot from internet research, but one of my favorite methods of gathering unique and relevant ideas for projects comes from a new form of research I am exploring: bothering strangers on planes. Everyone hates to sit next to the person who talks on the plane. We put our headphones on or take a phone call during the boarding process to send a clear signal to one another: I plan to sleep and/or watch the Crown downloaded from Netflix during this flight. I may not even look up for the pretzels. Leave me alone. I am usually a headphone person. I fly a lot and often have multiple connecti